Cycling apparel and lifestyle

FAQ

Designed

All products are designed and housed in Austin, Texas, United States of America. 


Manufactured

We want to produce the very highest quality cycling apparel we can.  Our products are manufactured in America, our fabrics are sourced from Italy.  


Returns

We are 100% committed to your satisfaction and will help with you with any problem - Zilker Pace, and possibly relationship, related.  We hope you like everything from Zilker Pace, but understand that sometimes things don’t work out. If you need to exchange or return your item it's no problem, just follow the below steps:

  1. Email Zilkerpace@gmail.com
  2. Provide: your name, product, purchase date, if you'd like a return or exchange, and brief description of the problem.
  3. We'll take it from there! 

We will honor returns and exchanges for unworn and unused items, with the tag still on, 30 days after your original purchase. If your garment is in some way defective at any time, please reach out so we can fix(ie) it.  


Shipping

You will receive an order confirmation with tracking when your order has shipped (usually 1-2 business days from when you placed the order).  

We do ship internationally, shipping is calculated at checkout. 

Actually, all ship rates and time frames are calculated at checkout.


CONTACT

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